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We pride ourselves on the close connection and trust-based relationship with our clients. Our team does its best to guide clients through debt elimination and support you whenever you need it. We provide several ways of communication for customers to contact us easily and quickly. Hence, in this section, we gathered some frequently asked questions, but feel free to give us a call for further concerns and explanations you might need.

1. How Long Does It Take to Eliminate the Debt?

While getting rid of the debt is the ultimate goal, it does not happen in an instant. Depending on the state and the amount owed, this process can take up to four years. The most crucial factor is the speed of saving. If a client can save quickly and more for the settlement offer, then he/she can get rid of the debt fast. However, barely paying the minimum amount required will prolong the process.

2. Can’t I Negotiate with the Creditors?

Sure, you can always contact your creditor and try to negotiate for the settlement. However, this process is not straightforward, especially if you are not an expert. Many people lack negotiation skills and their communication with the creditors brings disagreement and conflicts, instead of a solution. We have years of experience, and our team built a network with the collection parties and lenders. These competencies make us able to convince the creditors. As individual borrowers mostly do not have these advantages, they let us do this work for them.

3. Is the Service Similar to Consolidation Loan?

Debt Consolidation Loan is different from the program we offer. We help borrowers to gather your debts with one payment which has lower interest than the current rate. We also aid people with bad credit. Such borrowers do not even qualify for the consolidation loan.

4. Is the Service Similar to Consolidation Loan?

People interested in our services should decide what is essential for them: having an exceptional credit score or getting rid of the debt. Sure, negotiating with your creditors and stopping payments might have a negative effect on your credit score. However, this impact should not be a big deal. As most borrowers who need our help already have low credit scores, our service does not bring a noticeable damage. Instead, we facilitate a debt-free life, which is more vital than a credit score. Also, most of our clients find out that their credit score improved or stayed the same after finishing our program.

5. How Much should I pay for the help?

Luckily, we charge no upfront costs to our clients. People who benefit from our debt reduction services should make payments only after they are satisfied with the result. We provide a free consultation and sign up for our potential clients. In this consultation, our experts assess the debt conditions to assert whether our program is suitable for you. Only after you receive the reduction, we charge you 20-25% of your debt. This rate can change depending on the geographical location and the total outstanding debt.

6. How do I make the payment?

We understand that paying the full fee at the end as a lump-sum amount can be challenging for debtors. Therefore, we add a small fraction of payment to your monthly payment. In this way, you pay a little fee every month.

7. Is There a Possibility for a Lawsuit

Sometimes, creditors might decide to sue the debtor. However, the probability of such an event is low because lawsuits are expensive. Mostly, creditors do not want to make additional expenses. Hence, they try to negotiate with their clients. We do our best to keep communication with creditors properly and not to create any conflicts with them through our high-level negotiation skills.

8. Will I be able to Use My Credit Card?

If you are applying for the program because of your credit card debt, you will not be able to use it further. One of our experts will help you create a suitable action plan based on your financial position. In any case, not using the credit card should not be a big problem because creditors will anyway close the access to it if you miss some payments.

9. Is the Forgiven Amount Taxable?

Whether you pay the tax on the reduction or not depends on your financial situation. Usually, if you have forgiveness worth more than $600, it is considered as an income. Therefore, you need to pay income tax. However, if you are insolvent, you might not need to pay taxes. Insolvency happens when you have more assets than liabilities. If paying the tax will make you insolvent, you also might not be required to do so. However, in all cases, it is better to discuss this issue with a professional in tax matters to fully evaluate your position.

What Are You Still Waiting For?

You do not take any risks or obligations for our services. You do not need to make payments beforehand, and we offer a 100% refund if you are not satisfied with the service. As we value honesty, transparency, and customer attitude toward our services, we hope you do not have any question marks in your mind by now. However, if you are still confused and worried, contact our experts now and direct your questions or concerns.

10. What Happens if I am not Satisfied with the Results?

Firstly, we do not charge any fee until we come up with a solution. Throughout this process, if you want to quit in ay stage, we do not also require any penalties or additional fees. If we cannot make a settlement, or the solution is not desirable for you, you can cancel the program without any obligations. We offer all those conveniences to our clients because customer satisfaction is our #1 object.

11. What is the Eligibility Criteria for the Program?

Our program is an excellent choice for the debtors who accumulated a high amount of unsecured debts. They might also be in a financial challenge due to a divorce or unemployment. If a borrower can hardly pay the minimum requirements and the outstanding debt keeps increasing, getting our help can be the way out. Therefore, our services benefit anyone who is trying to get out of the debt spiral.

12. Is Bankruptcy a Better Alternative to this Program?

Unfortunately, no. Bankruptcy brings many more damages than its benefits. Firstly, if you declare bankruptcy, it will affect your credit report for an extended period, up to ten years. During this period, you can be rejected from a job opportunity, insurance, or renting accommodation because people would not trust your financial management. Also, there will be a high chance that you will not get credit for a long time.

Additionally, bankruptcy has complex eligibility criteria. It is difficult to prove that there is no other way to deal with the debt except declaring bankruptcy. You should be barely meeting the necessities to qualify for the program, which is mostly impossible. Plus, bankruptcy under Chapter 13 will still require you to make some payment.

13. Should I Continue Paying the Bills for Credit Card?

Our program helps debtors to save some money and make payments in the future after we agree on a settlement. Most people cannot both make savings and pay their credit card bills. If you can do both at the same time, it is a sign that you do not even face financial hardship. Then, your suitability to this program becomes questionable. We do not encourage stopping payments while you can afford them, in no case. We just claim that if you can continue paying the bills, there might be left no issue for us to handle.

14. What Type of Debts is Eligible?

We provide help to a wide range of unsecured debts. Whether it is a credit card, store, or hospital debt, private student, or payday loan, we are here to guide you to get rid of them.

15. Is it Worth to Settle?

Absolutely, yes. People make decisions based on the risks and benefits of these choices. There exist no risk of getting our help. You pay nothing till you are satisfied with the resolution. Also, you are not obliged to continue with the process and quit anytime you wish. We even provide a free consultation. On contrast, you earn many benefits, including debt reduction of forgiveness. Our services are one of the best options for eliminating unsecured debt. It is time to start thinking about a debt-free future instead of focusing on payments for past actions.

16. How do You Hold My Savings?

While waiting on a settlement, you will collect your financial resources in a trust account. This account will belong to you, and you will have control over it. Later, when we agree on a settlement offer with the creditors, the monies will be transferred.

17. How Long Does the Program Affect My Credit Score?

Unfortunately, getting our help to deal with the debt can damage your credit score. As you stop making payments and save money for the settlement, your credit score might fall. However, it has a short term effect. Once we settle and pay your debt, the score mostly increases to the same level or becomes even better. Also, other programs, such as declaring bankruptcy bring damages for almost ten years. Therefore, our help is more desirable.

18. How Much Can I Save?

Considering the debt owed and our fee, which is up to 25% of the total debt, our clients mostly save one-third of their outstanding balance. As you stop paying interest rates and additional fees every month for your debt, you will save hundreds of dollars, if not thousands.